Summary
Experienced Area Property Manager with 17 years in property management, recognized for exceptional leadership and operational efficiency. Known as the go-to IT support across 13 properties, offering hands-on experience in troubleshooting hardware, software, and network issues. Actively transitioning into IT, Cloud Computing and Cloud Security.
Technical Skills
- Cloud & DevOps: AWS (S3, CloudFront, Lambda, DynamoDB, API Gateway, SAM), GitHub Actions, IaC
- Programing & Scripting: Python, Bash, HTML, CSS, JavaScript
- Networking & Support: Router/firewall setup, Network Diagnostics, Application Diagnostics, Scan-to-Folder (SMB, FTP), AV support
- Tools: Git, GitHub, VS Code, Yardi Voyager, AvidXchange, PayScan, Microsoft Office, Self-hosted LLM's, JIRA, Docker, Wazah, ELK Stack, Home Assistant
- Operating Systems Windows, Linux (Debian/Ubuntu and variants- Desktop and Server, Kali)
Leadership & Soft Skills
- Team Leadership and Development
- Conflict Resolution and Customer Service
- Training and Documentation
- Process Improvement and Strategic Planning
- Clear Effective Communication
- The Ability to learn Quickly, and Research Solutions
Certifications & Education
- Bachelor of Science, Cloud Computing, AWS Specialization – WGU (In Progress-Expected Graduation: 2027)
- CompTIA A+ (2024)
- CAM (2020), CPO (2013), NALP Certifications (2009)
Cloud Projects
Cloud Resume Challenge
- Deployed personal resume site as a static website using Amazon S3 with HTTPS via CloudFront and custom DNS via Route 53.
- Built a visitor counter using JavaScript front-end and Python-based API with AWS Lambda, API Gateway, and DynamoDB.
- Implemented CI/CD using GitHub Actions for both front-end and back-end automation.
- Documenting and version control hosted on GitHub to track progress and showcase development journey.
Security Lab for Cloud Hardening
- Built a cybersecurity lab using Proxmox to host Docker containers and virtual machines (Kali Linux, Metasploitable2, Windows 10 with Flare VM, Ubuntu).
- Simulated real-world attacks and defenses through TryHackMe, focusing on IAM misconfigurations, privilege escalation, and network segmentation.
- Integrated Wazuh and ELK Stack for real-time log monitoring, alerting, and SIEM visibility.
- Designed sandboxed, segmented network environments to practice securing cloud-relevant services.
- Directly reinforced cloud security knowledge, supporting a shift into DevSecOps and cloud engineering roles.
Professional Tech Related Experience
Woodspear Properties – Area Manager (2013–Present):
- Provide in-house IT support across 13 properties, troubleshooting application, hardware, and networking issues both remotely and on-site.
- Resolve technical issues including check scanner functionality, audio/mic setup, scan-to-folder configuration, switch and firewall diagnostics, and password resets.
- Deploy routers and configure secure guest networks; manage onboarding of new users and hardware reassignments.
- Partner with regional leadership on policy updates, staff training, and regulatory compliance.
- Capital Project Management- Multi-property and Multi-Vender coordination.
Full Professional Experience
Woodspear Properties – Area Manager (2013–Present):
Previously served as Property Manager, Multi-Site Manager, Corporate Management Assistant, and Assistant Manager
- Promoted to Area Manager Directly overseeing 7 of a portfolio of 13 properties totaling approximately 1,450 units across Colorado, working in direct partnership with the Regional Manager on operations.
- Led onboarding and performance management for site-level staff; provided ongoing training, policy updates, and compliance guidance to ensure regulatory adherence amid evolving housing laws.
- Prepared comprehensive ownership and financial reports, including variance analysis, cash flow, GPR, delinquency, and inspection summaries.
- Acted as internal IT liaison, supporting software, hardware, and network troubleshooting for all sites both remotely and on-site.
- Successfully launched operations at Fox Run Lofts (116-unit A-class property); increased occupancy from 92% to 98%+ and trending from 87% to 100% within 30 days. Achieved rent growth of $150+ and secured renovation premium increases through effective lease-up and sales performance.
- Provided in-house IT support across 13 properties, troubleshooting application, hardware, and networking issues both remotely and on-site.
- Boosted Greentree Village’s (276-unit B-class property) occupancy to 97%+, consistently outperforming the submarket by 5% over a two-year period.
- Maintained operational excellence during staffing shortages—keeping work orders low, units turning efficiently, and service standards high.
- Led ERAP implementation statewide, streamlining application and distribution processes during COVID-related challenges.
- Oversaw major capital projects including renovations, landscaping, fencing, and resurfacing across multiple sites; collaborated on budgeting and vendor negotiation.
- Maintained high performance despite staff shortages. Work orders stayed at an all time low, on-call hours reasonable, and units were turned in a reasonable time frame.
- Played key roles in the successful takeover and due diligence of new acquisitions, expanding the portfolio by 25%+ in early 2021.
- Recognized for top-tier customer service and delinquency management; helped achieve company-low delinquency and highest post-move-out collection rates.
Housing Managment Services– Roving Assistant Manager (2010-2013):
- Facilitated completion of construction and lease-up for a 19-unit PRAC 811 community while performing the Mass Annual Recertification process for a 50-unit Section 8/202 community.
- Ensured compliance with all relevant industry and government regulations; researched and mastered HUD’s Enterprise Income Verification system and led a staff seminar on EIV compliance, coordinated Management Occupancy Review, supervising property preparations and following up on corrective actions, and facilitated Real Estate Assessment Center (REAC) inspections.
Belgarde Property Services– Assistant Manager (2008-2010):
- Oversaw 504 units at Lakeview Apartments and 384 units at Four Seasons Apartment Homes, attaining the lowest vacancy and delinquency rate in the company.
Additional Qualifications
- HUD EIV Compliance, LIHTC (SEC 42), SEC 8, SEC 811, PRAC 811
- Fair Housing, Budgeting, Vendor Management, Project Management. Relationship Development